Not lost in translation.
We have a team of specially trained quality controllers stationed in China, working closely supervising the workshops on all quality issues. Over the years, our people have learnt to understand the different requirements of each label, and with each order we try to surpass these requirements.
We work to an AQL of 2.5 or below. That means that for every 100 garments we inspect, the maximum number of rejects is 6 pieces, which are then and re-processed. If there are more than 6 rejects in our inspection batch, the entire order is rejected.
When situations arise, we communicate and get problems solved so that there are no surprises at your end.
We are mindful not only of our product, but also of the quality of life for those who make it.